Insurance cards, medical records, prior authorizations, and more
Upload Documents
Need to send us documents related to your care? Upload documents securely with the form below, or send them by secure message. Our administrative team will attach them to your record and follow up if anything is needed.
Sending documents is for administrative paperwork only. Do not send clinical questions or urgent requests this way. For anything urgent, call us at (518) 703-6840. In an emergency, call 911 or 988.
What you can send
Insurance
- Insurance cards (front and back)
- Prior authorization forms
- Insurance correspondence
- EOB documents
Medical records
- Records from other providers
- Hospital discharge summaries
- Lab results or imaging
- Referral letters
Forms and paperwork
- Completed intake forms
- Consent forms
- Release of information forms
- Any other administrative documents
File formats
PDF is preferred for all documents. Photos of documents are also accepted as JPG or PNG files. Please make sure every page is clear and readable.
Prefer to talk to us? Call (518) 703-6840.